Centralized voicemail services with message access from email applications, internal and external phones across OmniPCX Enterprise networks. Your business users are always on the move,
The Alcatel-Lucent Visual Notification Assistant provides a simple and flexible, easy-to install, intuitive notification system. It is an ideal solution for enterprises across all industries.
Enhance real-time situational awareness and personal safety by linking alarm devices together with a single, centralized notification platform. Optimizing alarm notification systems to deliver the
Let ENS handle emergency response, so you can focus on critical decision-making. A powerful emergency comms solution to optimize coordination and ensure safety. A premises-based
Collect, combine and display business data or contact center statistics in real-time for operational monitoring. As a decision-maker, you need access to timely, accurate data
A scalable and reliable contact center solution for up to 7,000 agents. The ideal solution for companies with contact centers that are mainly driven by
Deliver a superior customer service experience with a powerful IVR system that exceeds customer expectations. For companies dealing with a large number of customers, it’s
Monitor, record and evaluate all employee-customer interactions with call recording, screen capture and real-time listening tools. For contact centers and enterprises in industries that require
In business, a telephone call is often the first point of contact. Visual Automated Attendant provides a professional image with a virtual receptionist available 24/7,